Privacy Policy

This Privacy Policy governs the manner in which Home Wave Inc. (“we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (“you” or “users”) of the Home Wave Inc. website and any associated mobile applications (collectively, the “Website”).

Collection and Use of Personal Information

We may collect personal information from users, including but not limited to, their name, email address, mailing address, phone number, and payment information. We collect personal information only when voluntarily submitted by users. The personal information provided will be used for the following purposes:

  • To process and fulfill orders placed by users.
  • To respond to inquiries, questions, and provide customer support.
  • To send users information about their orders, including order confirmations, updates, and delivery notifications.
  • To send promotional emails, newsletters, and marketing communications, where users have provided consent to receive such communications.
  • To improve our products, services, and the user experience on our Website.
  • To comply with legal and regulatory requirements.

 

Consent

By providing personal information to us, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy. If you do not consent to our collection, use, and disclosure of your personal information, please do not provide us with any personal information.

 

Protection of Personal Information

We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. We store personal information on secure servers and take appropriate measures to ensure the security of this information.

 

Sharing Personal Information

We do not sell, trade, or rent users’ personal information to others. We may share personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and email marketing service providers. We ensure that these service providers are bound by appropriate confidentiality and security obligations.

 

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws and regulations.

 

Cookies and Tracking Technologies

Our Website may use cookies and other tracking technologies to enhance user experience and collect non-personal identification information. Users can choose to set their web browsers to refuse cookies or alert them when cookies are being sent, although this may affect certain functionality of the Website.

 

Third-Party Websites

Our Website may contain links to third-party websites. These websites have their own privacy policies and terms of use, and we do not have control over their practices. We encourage users to review the privacy policies of these third-party websites before providing any personal information.

 

Accessing and Updating Personal Information

Users have the right to access, update, and correct their personal information held by us. If you would like to review, edit, or delete any personal information we have about you, please contact us using the information provided at the end of this Privacy Policy.

 

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected with a revised “Last Updated” date. We encourage users to review this Privacy Policy periodically to stay informed about how we collect, use, and protect their personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, the practices of our Website, or your dealings with us, please contact our Privacy Officer at:

Home Wave Inc.
9000 Keele Street, Unit 12
Vaughan, Ontario L4K 0B3
Email: [email protected]

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