When a central vacuum power unit continues to run without a hose plugged into an inlet valve, it is usually due to a short that is occurring within the system. If you find yourself having this problem with your Homewave Central Vacuum System, unplug the power unit from the power outlet to stop your central vacuum system from operating, then proceed with the steps below to identify where the problem is and what to do about it.
a. If the unit still runs after unplugging the low voltage wire, the relay on the pc board is broken and all of it needs to be replaced.
b. If the unit switches off after unplugging the low voltage wire, there is a shorted or pinched low volt wire in the owner’s system. Contact your authorized Homewave dealer or installer and have them investigate this issue so that you will know if a central vacuum repair is needed.
Our professional central vacuum technicians have years of experience in central vacuum service, so rest assured that they will be happy and obliged to assist you in any way possible.
Are you experiencing any other problems besides your Homewave Central Vacuum not shutting off? Feel free to check out our other troubleshooting guides, reach out to our customer support team, or check your manual for detailed instructions on how to safely troubleshoot your central vacuum system.
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